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Biscotto's daily life: between hot ovens and little worries

29 August 2026

A day in the life of Biscotto is never really like the one before, and perhaps that is what reassures him most: at least he doesn't have to remember much, since nothing ever happens in quite the same way twice. Morning, or the art of remembering who you are It all usually starts with a gentle little panic: Biscotto wakes up, looks at his factory, and takes a few seconds to remember that yes, it really is his. Then he puts on his apron (often back to front) and heads for the ovens, muttering the list of the day's cookies, which he forgets and remembers three times before he reaches the kitchen. Unpredictable days At Biscotto's, no day ever goes quite to plan. He might tip an entire sack of flour over himself, get lost between the storeroom and the oven even though they are three metres apart, or decide on the stroke of noon to start a whole batch again because "he could feel something wasn't right". His staff (and his customers) have grown used to this happy chaos, which, as it happens, gives rise to some of the house's best ideas, such as the Cookie Bowl Chaperon Rouge, born of pure improvisation on a day full of doubt. Little evening worries In the evening, once the ovens are off, Biscotto often needs to check two or three times that everything is properly locked up, that the next day's orders are written down somewhere (even if he will probably reread them ten times), and that nothing has been forgotten. He is a duck who worries easily, but who turns that worry into an almost obsessive care for every cookie that leaves his factory. A simple, sweet life full of surprises Between the forgetfulness, the clumsiness and the little worries, Biscotto's life is, above all, a life devoted to treats. More than anything, he loves watching a customer bite into a still-warm cookie and seeing their face light up; that, he never forgets. So every morning, despite the tiredness, despite the nerves, he goes back to his ovens, because somewhere, amid all the chaos, that is where he feels at home.